Card prompt
Information requested at the pump or app before authorization, such as PIN, driver ID, unit number or odometer.
Why It Matters
Card prompt affects who can buy fuel, where the card works and how exceptions show up in account review.
What to Check
- Confirm whether card prompt can be set by driver, vehicle, product, location or time period.
- Check how overrides work during breakdowns, reroutes or after-hours dispatch.
- Review exception reports so controls do not become unused settings.